Privacy Policy

Last updated: 4 July 2026

Blue Bengal Carshalton ("we", "us", "our") respects your privacy. This policy explains what personal data we collect when you book a table with us, why we collect it, how we use it, and the rights you have over it under UK data protection law (UK GDPR and the Data Protection Act 2018).

Who we are

Blue Bengal, 140-142 High Street, Carshalton SM5 3AE
Email: info@bluebengal-carshalton.co.uk
Phone: 020 8647 0286

What information we collect

When you make a booking with us, either online or by phone, we collect:

Why we use your information, and our legal basis

PurposeLegal basis
Creating and managing your bookingPerformance of a contract with you
Sending a booking confirmation, reminder, and post-visit feedback requestPerformance of a contract / our legitimate interest in running the booking service you asked for
Letting you look up, change, or cancel your own bookingPerformance of a contract
Sending promotional offers or news (e.g. discount vouchers)Your explicit consent, given by ticking the marketing box when booking
Keeping basic records for legal/accounting purposesLegal obligation

Marketing emails

We only ever send you promotional emails (such as special offers or vouchers) if you've actively opted in by ticking the consent box at the time of booking. We never tick this on your behalf, and leaving it unticked has no effect on your booking. Every promotional email includes an unsubscribe link, or you can email us directly to opt out at any time.

Who we share your information with

We use a small number of trusted service providers to run our booking system. We don't sell or rent your data to anyone.

How long we keep your data

We keep booking and customer records for as long as you remain an active customer, and for a reasonable period afterwards in case of queries, disputes, or legal requirements. You can ask us to delete your data at any time (see "Your rights" below), and we'll do so unless we're required to keep it for a legal reason.

Cookies

Our website does not use tracking, advertising, or analytics cookies. We don't run any third-party trackers or ad pixels.

Your rights

Under UK GDPR, you have the right to:

To exercise any of these rights, contact us at info@bluebengal-carshalton.co.uk or call 020 8647 0286. We'll respond within one month.

Complaints

If you're unhappy with how we've handled your data, please contact us first so we can try to put it right. You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.

This policy is intended to give a clear, accurate account of how Blue Bengal Carshalton handles customer data. It is not a substitute for independent legal advice; if you have specific compliance questions, we'd recommend having it reviewed by a solicitor.